Shipping & Returns

 

Shipping Your Order :

We ship all orders from our shop in St.John's, Newfoundland. We ship orders out once a week, unless they are expedited. International shipping can take up to a couple months to arrive depending on the shipping option chosen. Please note that any COD (Cash On Delivery) charges are applied by the shipping carrier and are separate from our shipping rates. These charges are not collected by us, and we have no control over whether they are applied or how much they may be. Any COD charges that may be due upon delivery are the responsibility of the recipient and must be paid directly to the carrier. Unfortunately, we are unable to waive, refund, or adjust these charges. 

Gifts:

Want to send a gift direct to someone and have the invoice sent to you? When viewing your cart, in the "Special Instructions for Seller," comment that this is a gift. Then fill out the Billing Address as your address and fill in the Shipping Address of the person you want to receive the gift. We’ll send the gift to the lucky person and the invoice to you!

Order Pick Up:

Want to pick up your order instead of having it shipped? You can do that!

Simply choose the "Customer Pick Up" option when selecting your Shipping Method. We'll get your order ready for you and you can pick it up at our shop during our regular shop  hours. 

Returns: 

If you are not satisfied with your purchase, any regular price merchandise in its original condition with tags can be returned within 30 days of the order date for exchange or store credit only (no refunds). We require that you provide your proof of purchase when returning an item. Return shipping costs are the responsibility of the customer, however Relic Supply will cover the shipping on the exchange order. All discounted items are final sale.

If you have any questions about our return policy, please do not hesitate to contact us.

To arrange a return/exchange, please get in touch with us as soon as possible. We'll be happy to help you get everything sorted out. You can email us jonloder@gmail.com